Frequently Asked Questions
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Where does Voguespex ship to?We’re very proud to ship our affordable eyewear worldwide while offering our customers the same low shipping rates we get as a business. Due to the ongoing impact of current world events, there may be temporary shipping restrictions that limit our available services.
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How can I track my order?We will email you as items in your order ship, or if there are updates on the status of your order. If you have a voguespex.co.uk profile, sign in to your account. You'll see which purchases are on the way and get to the shipment tracking updates.
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What methods of payment can I use?Credit Cards: Visa, Mastercard, American Express.
Other forms of payment: Afterpay and PayPal. -
How do I use a promotion code?Promotion Code: You may qualify for a promotion that is associated with a specific code. Promotion codes can be found on the promotion or product details page. To retrieve your gift, enter the code in the promotion code field in the payment section during the Checkout process.
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How long will it take to get my glasses?The delivery is between 14-20 business days for glasses and sunglasses subject to availability of the goods ordered.
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Will I be charged for any extra payment except for the products and shipping charges?When your order amount exceeds $1000, you will be entitled to free Standard shipping on your order.
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I want to return my purchase. What do I do?If you are not 100% satisfied with your purchase from Voguespex, you can return your item(s) for a full refund in writing by email within 30 days of purchase. Returns must be unworn, in the state you received them, and in the original packaging . The shipping charges are borne by the customer upon returning the goods for a refund.